As a consultant, one of the first things I look for in a company is how well they retain employees. I don’t always ask for this overtly. Few companies know how to self-evaluate well.
Turnover tells me a lot about organizational culture. Cultural health tells me a lot about management and leadership practices.
On their own, neither turnover nor retention tells me precisely what is happening within an organization. But they are strong indicators of whether or not a deeper look is warranted and, often, where to look.
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