A transition is a change or shift from one state, subject, person, or place to another. To change is to make a difference or transform; transformation is a process, not an event. John Kotter, the seminal author on change, writes no business survives over the long term if it can’t reinvent itself.
But, human nature being what it is, fundamental change is often resisted mightily by the people it most affects: those in the trenches of the business. Thus, leading change is both essential and incredibly difficult.
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