Questions are a powerful tool for every leader. The greatest leaders I know ask lots of questions.
Whenever I consult with leaders, one of the first things I do is analyze what questions the leader is asking. You only get answers to questions you ask. The better the questions – the better the answers.
Questions can challenge. They encourage discussion and open the process towards discovery of solutions and better ways of doing things. Plus, questions allow other people to have an opinion other than the leader – adding huge value to organizational health.
I’ve learned people often have opinions they won’t share until they are given a direct invitation to share them. I keep my door open all the time and try not to be a “controlling leader”. But it doesn’t guarantee people will share what’s on their mind. The forum has to be created for them most of the time.
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